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NEWS: $22.9M ‘fraud event’ helped convince Citigroup to overhaul IT

The logo for Citibank is seen on the trading floor at the New York Stock Exchange (NYSE) in Manhattan, New York City, U.S., August 3, 2021. REUTERS/Andrew Kelly/File Photo

By Elisa Martinuzzi

A $22. MILLION ‘fraud event’ played a role in convincing Citigroup to overhaul its IT and compliance systems.

The company plans to dramatically reduce its reliance on information technology contractors and hire thousands of employees for IT as the lender grapples with regulatory punishments over data governance and deficient controls.

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