By PAUL O’DONOGHUE, Senior Correspondent
U.S banks are facing delays and high false positives in compliance screening, driven by manual reviews and weak system integration, according to a new study.
In a survey by LSEG Risk Intelligence, eight in ten US financial institutions said onboarding or payment delays occur at least occasionally. Almost a third said delays happen often.
Manual remediation remains the biggest operational burden. About 80% of respondents said manual review workloads cause the most problems across sanctions, politically exposed persons (PEPs) and adverse media screening. High false positive rates followed, cited by 78%.
The survey also found that system integration continues to create friction. “Roughly three‑quarters of US organizations report integration limitations,” LSEG Risk Intelligence said.
When choosing a screening solution, respondents place the highest value on real-time access to sanctions and risk data. More than two-thirds ranked it as the top priority. Ease of integration followed at 60%.
Real-time data access also drives switching decisions. Some 28% of respondents said it was the main reason to change providers. Automation and workflow support came next, cited by 22%.
Chad Shafferman, North America lead for LSEG Risk Intelligence, said: “US institutions are clear in their priorities: they need screening that is fast, precise and integrated.
“Our focus is enabling real-time insight with fewer false positives, so teams can act with speed and confidence.”
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