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NEWS: Australia’s CommBank partners with OpenAI to fight scams

A view of a Commonwealth Bank of Australia (CBA) logo in Sydney, Australia, May 5, 2025. REUTERS/Hollie Adams/File Photo

By PAUL O’DONOGHUE, Senior Correspondent

AUSTRALIA’S CommBank has signed a multi-year partnership with ChatGPT developer OpenAI to boost scam and fraud detection.

The agreement also gives bank employees access to ‘enterprise-grade’ AI tools.

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